Must be completed at the beginning of every single shift
1. POS & Inventory Check
Verify the accuracy of the POS system at the start of the shift.
Ensure all items are marked as in stock or appropriately labeled as out of stock to maintain accurate online availability & prevent potential waste.
2. Custom Cake Orders
Check custom cake orders for today & tomorrow, ensuring stock availability & Familiarize with customer name & details.
If a custom cake order for today or tomorrow hasn't been brought to the store, immediately inform management for a prompt resolution to ensure on-time delivery before the customer arrives. Early notification allows for effective problem-solving & customer satisfaction.
3. Coffee Travelers
Confirm coffee travelers are prominently displayed and accessible for customers.
Prepare an ample quantity of coffee travelers at the beginning of each shift to facilitate prompt order fulfillment and enhance customer experience.
4. General Operational Checks
Confirm that cake tags are both prominently displayed on every item and accurately match each product for precise identification & customer communication.
Inspect the customer seating area for cleanliness & organization.
Confirm all retail items (samplers, cookies, biscotti, Oasis mugs, Oasis candles, gift cards, etc.) are fully stocked, neatly arranged, & ready for customer purchase.
Become a brand ambassador
The very important work of taste-testing new cake flavors & reporting back